Why businesses must protect their mobile devices

For businesses, the rise of smartphones has presented both opportunities and challenges. Here, we explain why every business needs to protect their mobile estate...

Mike Mead

01/10/2019

According to the latest research from CNET, there are around 2.1 billion internet users in the world today, and smartphone usage among those people is growing. A usage report by Google suggests that smartphone use increased by 44% during the first quarter of 2018, and 80% of people today wouldn’t even think of leaving their home without their device.

For businesses, the rise of smartphones has presented both opportunities and challenges. On one side of the coin, smartphones and mobile devices ensure that team members can stay connected to the tools they need wherever they are. In today’s world, where things like remote working are growing more popular, this gives employers access to talent from all across the globe. At the same time, mobile devices will allow field workers to be more productive outside of the office.

On the other hand, however, mobile devices present a new range of vulnerabilities to companies when it comes to protecting and managing data.

Mobile data and disaster protection

As more mobile devices enter the workplace, it’s essential for business leaders to remember that smartphones are just as vulnerable to cyber attacks as laptops or desktop computers. At the end of 2018, research from G Data discovered that around 3.2 million new Android malware samples appeared on the market within the third quarter of 2018.

It’s not just the risk of malware, viruses, and cybercrime that companies need to consider when it comes to mobile device management either. Today’s employees are also storing lots of crucial data on their phones, from pictures that are relevant to a business project, to documents, and contact numbers. The best mobile disaster protection strategies rely on making sure that companies still have a way to get valuable information back, even when a device is stolen or lost.

Protecting against lost and stolen devices

In the traditional business office, a communication system outage can quickly lead to losses in crucial information. If your computer suddenly shuts down and stops working, then you could lose access to anything on that device that you haven’t saved elsewhere. The same applies to content on a mobile phone. If an employee’s smartphone or tablet is lost or stolen, then the information on that tool may not be available, unless your team member has taken the initiative and backed their device up.

A mobile data backup strategy that reminds your team members to store their information on the cloud when they’re finished working at the end of the day can reduce a lot of issues when it comes to losing valuable information. There are even data backup solutions on the market today that automatically send information to the cloud.

Backing up data doesn’t just mean that you and your team can continue to access relevant information after a device is lost; it can also ensure that you can protect your business from potential criminals. If you know that the data on an employee’s device is sensitive, then you can use mobile device management tools to remotely wipe that device if it is ever lost or stolen. This means that nobody else gets access to the information, but you don’t lose a team member’s valuable work.

Improving mobile disaster protection with MDM solutions

Whether you’re looking after company-owned smartphones or employee-owned tablets, a solution that supports cellular data backup and remote device management is crucial. Combining your disaster recovery strategy with MDM solutions ensures that you have full control over what happens to the valuable information on your team member’s devices if they go missing. This can protect your company from various forms of liability and make something as disastrous as a stolen smartphone easy to deal with.

With a combination of mobile disaster protection strategies, and the 24/7 help desks, remote control of devices, and secure location services that MDM offers, companies can make sure that they have a full plan in place for making the most of their new mobile strategy.

Now that smartphones are increasingly becoming a critical extension of the business for the modern workforce, it’s more important than ever for employers to take their approach to backup, disaster recovery, and security seriously. Built-in security solutions like passwords and usernames can only go so far. Make sure you’re protected when a device is lost or stolen.