Managing communications

If your current communications plan doesn’t quite deliver or you feel the service or account management isn’t up to scratch – we can help.

Telecommunication Essentials for Business

At Nice Network we advise and help businesses with their existing or future telecommunication contracts. All for a better total communication management experience.

What does this mean for your business?

Nice Network’s Business Essentials service supports you to manage your business communications better. We help you really understand what you’ve signed up for. Our aim is to educate businesses so they always get the right tariff for them.

 

Account management

We listen to any concerns you may have regarding your existing contract and run a full check. This includes a business tariff review based on at least three of your recent bills to make sure you’re on the best plan for your needs.

Nice Network will also explain the small print and terminology of your current contract and alert you to any unexpected disconnection fees you might face.

If we find a solution or tariff to reduce your current voice and data costs, we’ll share this with you. You can then discuss this with your existing communications supplier.

 

Digital transformation

Our range of solutions lets your business work efficiently while saving you money. Together with you, we’ll look at improving your customers’ communication experience driving revenue, productivity and retention.

Raise your business performance and agility with a streamlined IT service for increased visibility and security, while optimising your operations and infrastructure. And understand how your data analytics underpin your business forecasts and decisions helping you to introduce efficiencies.

 

Analytics division

We identify and highlight potential overspend thanks to month-on-month billing overviews. These reports are fully personalised and tailored to your business challenges.

Based on your communication needs, we provide data insights and analyses to forecast your mobile expenditure, user behaviour and data charges. And we keep you up to date with technological or innovation opportunities.

 

Data management

If you share a monthly data allowance among your employees, we can add thresholds to each account to make sure that they don’t use more. When a user reaches 80% and 100% of their limit, it triggers an alert and we can remove them from the data pool for the rest of the month. So you won’t exceed your company’s monthly allowance and additional charges are a thing of the past.

Want to Talk?


0191 5111 000

Maximise connectivity

We partner with all Tier 1 connectivity providers and check their infrastructure and connectivity options available at any of your locations.

Analytics division

Raise your business performance and agility with a streamlined IT service for increased visibility and security, while optimising your operations and infrastructure

Lines of communication

From the very start, we work with you to understand your needs and how you’d like us to stay in touch.

Monitor user behaviour

All our customers receive a bespoke monthly billing overview from us. This easy-to-understand report is broken down by departments and cost centres so that internal cross-charging is quick and transparent. You’ll be able to check how devices are used as well as the most and least popular numbers, letting you track and identify patterns in individual user behaviour.

 

Predict spending trends

Our bespoke monthly report delivers a robust analysis of your predicted operational expenditure (OpEx). Additionally, we also analyse your bills of the last 12 months before highlighting past trends in your business and usage.

 

Maximise connectivity

We partner with all Tier 1 connectivity providers and check their infrastructure and connectivity options available at any of your locations.

 

Tailor-made training

All your employees will receive a personalised training and development plan. We offer state-of-the-art technology and tools like Microsoft Teams so your employees can communicate wherever they are.

 

Lines of communication

From the very start, we work with you to understand your needs and how you’d like us to stay in touch. So you can focus on the things that matter – your business.

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